Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Mobile number
• Email address (if you contact support)
• Registration details (if applicable)
• Customer service inquiries, messages, and feedback
• Gender
• Any other information that we reasonably deem relevant to enhance or improve your overall experience with the Service

1.2 Information Automatically Collected

We may automatically collect:

• Mobile phone number
• Device information (model, OS, browser)
• IP address (country-level only)
• Usage data (pages viewed, session logs)
• Cookies or similar technologies

1.3 Information From Mobile Operators & Billing Partners (DCB)

If you subscribe through Direct Carrier Billing (DCB) and charges are billed to your mobile phone bill or prepaid balance, we may receive information such as:

• Your mobile number (MSISDN)
• Subscription activation, renewal, and cancellation status
• Billing and payment confirmations
• Operator and country information

This data is required to verify your subscription services to content, ensure successful DCB billing, prevent fraud, and maintain access to the Services. You will also see the subscription charges reflected on your monthly mobile bill or prepaid deduction summary.

2. How We Use Your Information

We use personal data to:

• Provide access to Topmobilegames content
• Process and verify subscriptions, including DCB billing
• Manage subscription status and access
• Provide customer support
• Improve and optimize the Services
• Prevent fraud or unauthorized access
• Comply with legal, regulatory, or operator requirements

We do not sell personal data.

3. Sharing of Personal Data

We may share your data with:

3.1 Mobile Network Operators & Billing Gateways (DCB)

To process DCB payments, verify subscription status, handle billing inquiries, and ensure service continuity.

3.2 Service Providers

Including hosting providers, security partners, analytics platforms, and customer support tools

3.3 Legal or Regulatory Authorities

Only when required for compliance or lawful requests.

4. International Data Transfers

Your data may be transferred to and processed in countries outside your own. We take reasonable measures to ensure your data remains protected.

5. Data Retention

We retain personal data only as long as needed for:

• Delivering the Services
• Subscription and billing verification
• Compliance with operator, legal, and audit obligations
• Fraud prevention

After that, data is securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction
• Request deletion
• Withdraw consent (where applicable)
• Restrict or object to processing
• Request a copy of your data

To exercise these rights, contact cs@netmediasleashares.com.

7. Cookies

We use cookies or similar technologies to:

• Enable essential site functions
• Improve performance
• Remember user preferences

We do not use advertising or behavioral tracking cookies.

You may disable cookies in your browser settings, but this may affect functionality.

8. Security

We implement technical and organizational measures to protect your data, including:

• Encryption
• Access controls
• Secure hosting
• Monitoring for unauthorized access

No system is completely secure, but we take reasonable steps to safeguard your information.

9. Children’s Privacy

Topmobilegames is not intended for children under 13 years old (or the minimum legal age in your region). We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Updated versions will be posted on Topmobilegames. Your continued use of the Services indicates acceptance of the revised policy.

11. Contact Us

For privacy inquiries or data requests, please contact: